Domiciliary Care Service Manager Reference ID: 7253dup Day Shifts Full Time Permanent

An exciting opportunity has arisen for a dedicated Homecare Operations Manager in the Central, London area. In this role, you will be responsible for delivering high-quality client care, ensuring efficient service operations, and demonstrating strong organisational skills. This position is ideal for someone who is passionate about making a positive difference in people’s lives

This is a high-quality home care service dedicated to helping individuals live independent and fulfilling lives in the comfort of their own homes. Services include short visits as well as 24-hour complex care and support

You should hold an NVQ/QCF Level 5 in Health & Social Care + Previous experience working in Domiciliary Care as a Manager or Operations Manager

As the Operations Manager your key responsibilities include:

·         Working closely with the Registered Manager to ensure compliance with CQC regulations and quality assurance processes

·         Conducting audits and oversight of service delivery, including care plans, medication, training, and health & safety documentation

·         Building and maintaining strong, professional relationships with stakeholders, including service users, families, and healthcare professionals

·         Participating in multi-disciplinary team (MDT) meetings and contributing to coordinated care planning

·         Managing and overseeing complex care packages, including risk management and ongoing team support

·         Handling safeguarding, complaints, and concerns, ensuring issues are addressed promptly and appropriately

·         Supervising, appraising, and supporting team members, including reflective practice and performance development

·         Supporting recruitment, induction, training, and development of staff to maintain high service standards

The following skills and experience would be preferred and beneficial for the role:

·         Excellent IT skills and competency in Microsoft Office packages as well as databases, people rostering systems and electronic care plans where possible

·         Possess excellent verbal and written communication skills with an eye for detail ensuring accuracy of data

·         Ability to work under pressure with changing demands that require you to be responsive and flexible

·         Working knowledge of quality control procedures within the Health and Social Care Sector

·         Excellent people skills with the ability to provide an exceptional level of service

The successful Manager will receive an excellent salary of £75,000 per annum. This exciting position is a permanent full time role working 40 hours a week. In return for your hard work and commitment you will receive the following generous benefits:

·         33 days Annual Leave (Including bank Holidays)

·         Working with a well-established and hard-working team

·         DBS Certificate paid for*

·         Contributory Pension Scheme

·         Annual Salary Review

·         Discretionary annual bonus

·         Comprehensive Induction Programme

·         Refer a Friend Scheme

·         Team Appreciation Days and company events

Reference ID: 7253

To apply for this fantastic job role, please call on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk